The Advocates Voice
Thank you for accessing the Advocates Voice (www.advocatesvoice.com) Website ("Site"). We respect your privacy and want to protect your personal information.
This Privacy Policy explains how we collect, use, and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.
This Privacy Policy applies to the Site. This Privacy Policy does not necessarily apply to any offline collection of your personal information. Please see below for details.
We are not responsible for the content or privacy practices on any website not operated by Advocates Voice to which the Site links or that links to the Site.
Information Collection
We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:
- help make the Site easier for you to use by not having to enter information more than once.
- help you quickly find information, products, and services.
- help us create content that is most relevant to you.
- alert you to new information, products, and services that we offer.
(a) Email Addresses. Several locations of the Site permit you to enter your email address for purposes including but not limited to: registering for a contest or sweepstakes; requesting us to notify you of new products, new product styles, or product sizes; signing up for email newsletters and special offers. Your participation in a contest or sweepstakes is completely voluntary, so you have a choice of whether to participate and disclose information to us. We use this information to notify contest and sweepstakes winners and to award prizes. We may post the names and cities of contest and sweepstakes winners on the Site. By entering a contest or sweepstakes, you may be opting in to receive our email newsletter and special offers, and surveys. This will be disclosed in the official rules governing the contest or sweepstakes.
(b) Cookies and Other Technology. Like many sites, the Site employs cookies and web beacons (also known as clear GIF technology or "action tags") to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage. We have to use cookies to enable you to select products, place them in an online shopping cart, and to purchase those products. These technologies also track information related to your interaction with the Site and your browsing and purchase history on the Site. We use this information to improve the Site, understand which products are popular, evaluate the effectiveness of our marketing campaigns, and other internal business purposes.
(i) Cookies are small pieces of information that are stored as text files by your Internet browser on your computer's hard drive. They are not programs and cannot harm your computer. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from websites or to remove cookies from your hard drive. If you disable cookies from this Site, you will not be able to access or use portions of the Site.
(ii) Web beacons allow two websites to share information. They may be used for site traffic reporting, unique website visitor counts, and advertising auditing.
(e) Log Files. As is true of most websites, the Site server automatically recognizes the Internet URL from which you access the Site. We may also log your Internet protocol ("IP") address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet).
(f) Age. We respect children's privacy. We do not sell products intended for purchase by children or knowingly or intentionally collect personal information from children under the age of 13. If you are under 13 years old, do not submit any personal information to us and rely on a parent or guardian to assist you.
Information Use and Disclosure
(a) Internal Use. We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the Site's content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to the Site. In order to facilitate such use and the other use described in this Section, we may share your information with affiliates under Advocates Voice control.
(b) Communications with You:
(i) We will use your personal information to communicate with you about the Site and your orders and deliveries, and we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance)
(ii) You may submit your email address for reasons such as to register for a contest or sweepstakes; to request us to notify you of new products, new product styles, or product sizes; to sign up for email newsletters and special offers; and to receive surveys. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the Opt-Out section below for more details). Because we must communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.
(iii) We may use the personal information provided by you or collected from third parties to send you direct mail communications, such as the Advocates' Voice Newsletter.
(c) External Use: We want to provide you with excellent service and offer you a great selection. We do not sell, rent, trade, license, or otherwise disclose your specific personal information or financial information to anyone other than to affiliates under Advocates Voice control, except that:
(i) As do most catalog and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the U.S. Postal Service, United Parcel Service, and Federal Express) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number.
(ii) Similarly, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information. (More on this below in Data Security.)
(iii) We may disclose such information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use the Site for illegal reasons or to commit fraud.
(iv) We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it's possible that we might acquire or merge with, or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy then in effect.
(vi) We may share non-personal information (such as the number of daily visitors to a particular web page or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.
(vii) We may publicly disclose the name, city, and state of the contest and sweepstakes winners.
DATA SECURITY
The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment behind a locked cage and an electronic firewall.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.